The 3CX Windows IP PBX offers all the functionality of a high cost call centre management system, all for the price of the standard PBX
Discover the advantages of 3CX software VoIP IP PBX
3CX Phone System for Windows is an award-winning software-based IP PBX that replaces traditional proprietary hardware PBX. As a software based system, 3CX is not dependant on proprietary hardware and can be upgraded as new functionality is added, making it future proof. The3CX Call Assistant integrate fully with the 3CX telephone system to provide a high level of call centre functionality at no extra cost to the main 3CX system
The Call Assistant offers the following key Call Centre features
- Visual real time monitoring of extensions, call queues and statistics
- Multiple nesting of Digital Receptionists and Call Groups
- Unlimited extensions
- Call Recording of specified extensions
- Click to Call from any document or website
- Call barging
- On line real time monitoring of call queues and statistics
- Easy connection of remote workers allowing home staffing of call centre
- Multi site capabilities with remote management
- Easy management of call distribution
- Integration with MS Outlook and CRM systems allows click and dial and gives pop menu with incoming call details
- Save on call costs with V4B VoIP Service
Check the features of 3CX Phone System for Windows.
For product updates and more information visit 3CX VoIP Blog.
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